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Step-by-step approach for activating online banking on a post office savings account


Many consumers rely on mobile banking and online banking for their transactions, whether it's transferring money between accounts or buying, as the world becomes more digital.


Post Office Internet Banking can help users transfer funds between their own and third-party Post Office Savings Accounts, as well as between their own and third-party Post Office Savings Accounts.


The following are the requirements for using India Post Internet Banking :-


  • An active single or joint "B" Savings account at a CBS Sub Post Office or Head Post Office that is valid.

  • Internet banking is not available for accounts that are held at a branch post office.

  • If you haven't previously done so, provide the relevant KYC documents.


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  • A valid and unique mobile phone number

  • Name and email address

  • PAN (Personal Identification Number)


Registration and activation for India Post internet banking are as follows:


Step 1: Go to your local Post Office and fill out the application (You will receive an SMS alert to your registered mobile number within 48 hours).


Step 2: Once you've received the SMS, go to the DOP Internet banking portal's home page and click the "New User Activation" option.


Step 3: Fill in the Customer ID and Account ID fields (the Customer ID is the CIF ID found on the first page of the Passbook for the savings account). The Account ID is your savings account number).


Step 4: Complete the form and create your Internet Banking login and transaction passwords.


Step 5: Create your security questions and answers, as well as your password.


These steps must be followed in order for the online banking user ID to be activated properly.


How to get started with mobile banking:


Complete and submit the mobile banking application.

After registering for DoP Mobile Banking, go to the Google Play Store and download the India Post mobile banking app. Select the option Activate mobile banking and follow the pre-defined instructions after 24 hours.


The default username is the CIF ID, which is listed on the first page of your passbook. In online banking, go to the Update channel login ID option under My Profile and modify your mobile banking channel login credentials.


Step 1: Go to the Google Play Store and download the Mobile Banking App.


Step 2: Select the 'Activate Mobile Banking' option from the drop-down menu.


Step 3: Enter the security credentials and the OTP (one-time password).


Step 4: You'll be required to enter your four-digit MPIN when your activation has been verified.


Step 5: Select "Submit" from the drop-down menu.


You can now use the DOP mobile banking app to log in.


Users can use mobile banking to get the following services:


Savings, RD, LARD, TD, PPF, Loan Against PPF, and NSC account balances and details


Savings, RD, TD, PPF, Loan Against PPF, NSC Transaction History


Savings and PPF Transactions Mini Statement


Within DOP, funds can be transferred between Own Savings Accounts and Other Users Savings Accounts.


Transferring funds from a savings account to an Own/Linked RD or Own/Linked LARD account


Transferring money from a savings account to a PPF (Subscription and Loan on PPF) account that you own or are linked to

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