Every retiring employee receives a letter from the Employees' Provident Fund Organization (EPFO) with the information of the Pension Payment Order (PPO), which is used for the provision of pension and the distribution of pension. Any correspondence with the Central Pension Accounting Office must include this number (CPAO). Having a PPO number makes it easier to get the pension. It is also vital to provide this PPO number when filing a life certificate every year. A PPO number serves as a point of contact for all correspondence with CPAO.
Each pensioner and family pensioner will have their own 12-digit PPO number, which will serve as a point of reference in all communications with CPAO. Only the 12-digit PPO number is recognised by the CPAO database, so pensioners may check on the status of their benefits and file complaints.
To date, CPAO has no record of pensions approved by different government departments prior to January 1, 1990. Pensioner information can be submitted by the PAO of the pensioner's parent office or the relevant CPPC with authenticated photocopies of old pension documents in order to create a record in the CPAO computer database of such pensioners and get a 12-digit number.
A guide to understand the PPO number
PPO Issuing Authority's code number is the first five digits, followed by two digits for year of issuance, four digits for sequential PPO numbering, and the last digit is a check digit for computer purposes.
Know your PPO status.
The "know your status" link may be used by anyone to find out the current status of any PPO. Additionally, pensioners may now obtain copies of their PPOs and subsequent revisions from the CPAO website, www.cpao.nic.in, using their login and password after registering on the CPAO website.
If you lose or forget your PPO number, you may quickly locate it using your bank account number or your Member ID at any time.
These steps can help you locate a lost PPO number:
First, go to the EPFO website – www.epfindia.gov.in – to learn more about your benefits.
Second, click on the 'Pensioners Portal' option ( left side of page under Online Services)
Please click 'Know your PPO No.' in the Welcome to Pensioners' Portal section on the next page.
This field allows you to input the pension account number.
You will get your PPO Number, Member ID, and kind of pension after submitting.
This site (https://mis.epfindia.gov.in/PensionPaymentEnquiry) can also be accessed directly.
You may find out more about your PPO details on a separate website dedicated to pensions. Here, you have access to four services, including -
Jeevan Pramaan Enquiry,
Know your PPO No.,
PPO Enquiry/ Payment Enquiry
Know Your Pension Status
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