In order to get their pensions, retirees must file their life certificates by November 30. This can be a time-consuming process for many seniors. However, the country's largest lender, the State Bank of India (SBI), has unveiled a new tool to make the procedure easier.
The SBI has established a Video Life Certificate (VLC) service, which allows retirees to schedule a video chat with SBI officials and submit their life certificates through mobile or computer devices. They will no longer need to go to the bank.
Here's how to use a video conference to submit a life certificate:
Pensioners can log in to www.pensionseva.sbi if their pension accounts are with SBI. Mobile phones, tablet devices with front cameras, and laptops and PCs with web cams are all good options for pensioners.
Users must first pick Video LC on the website before entering their SBI pension account number. On their registered cellphone phones with the SBI pension account, they will receive an OTP (one time password). Users can proceed after entering the OTP in the supplied space.
They should also read the terms and conditions before clicking 'Start Journey' to proceed. The web browser will request access to the camera's video capture, which UseRS must provide. Pensioners must have their PAN card on hand and click on the 'I Am Ready' button.
Users will be asked to recite aloud a four-digit code that will be displayed on the screen by SBI employees allocated to pensioners. They will request that the elderly's PAN card be given to the camera so that the details and photo of the pensioner may be captured.
If the VLC is rejected, the bank will send an SMS to the pensioner alerting them of the refusal.
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